How to Optimize ITSM with Atlassian’s Jira Service Management

In the digital age, enterprises need the capability to respond quickly to rapid business changes. This is critical for delivering a great customer and employee experience. This makes it imperative for enterprises to ensure that the IT infrastructure is flexible and scalable to meet dynamic business needs.

Enterprises today need a scalable ITSM solution that will help IT, operations, development, and business teams collaborate at high velocity. With this context, allow us to share with you details about Jira Service Management, the next generation of Jira Service Desk, can empower teams to respond to business changes rapidly and deliver great customer and employee service experiences.

For a more in-depth look at Jira Service Management, join us in our webinar series to learn all about Jira Service Management, the new ITSM capabilities, and get all your questions answered by our experts:

Attend this webinar to learn how to:

• Build a successful service desk
• Whats new in JSM [JSM vs JSD]Incident management with JSM
• Comparison JSM vs other ITSM tools
• Centralise and simplify your ITSM practices
• Take advantage of new features in Jira Service Management in 2021

Speakers:

Jaikishan Daryanani

Product Manager – Codefactori, Addteq

Scott Goh-Davis

SE Manager, APAC
Atlassian

Deepak Sharma

Delivery Head
Addteq APAC

Sufiyan Khan

Atlassian Solution Consultant,JSM Expert,
Addteq APAC

Thompson Cherian

Technical Account Manager
Atlasssian

Moderator:

Mohit Rathod

Senior Correspondent
Express Computer and CRN India