There is more to flexible-work than simply letting people work-from-home. With much of their employee base working from home, BPOs incorporated new technologies that allows them to perform quality work without being in an office setting.
Getting your technology right, increases the likelihood of workers being happy with their flexible-work experience. But the focus on ensuring employee productivity for such a huge workforce challenges IT teams while increasing their workload and creates a need for solutions that can help make IT support Easy for the remote workers.
Join this engaging live roundtable discussion to learn how flexible working in BPO is impacting the IT team. We are waiting for you!
- The challenges of a hybrid work environment in BPOs
- Best practices in terms of technology & processes
- How to simplify IT support operations
- The security concerns and how can the risks be mitigated
Remote Support Group Lead - APAC
VP IT, Concentrix
Chief Information Officer, WNS
Chief Technology Officer, SunTec Business Solutions
VP & Head of Sitel Technical Support as a Service, Sitel Group