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Banking on Data

Creating a 360° View of the Customer Across Channels

Thursday, 25th September 2025

03:00 PM - 04:00 PM IST

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Connect. Learn. Transform.

In a world of hyper-personalization and real-time expectations, banks and financial institutions are reimagining customer engagement by unlocking the power of data. The key? Building a 360° view of the customer - seamlessly integrating insights from physical branches, digital channels, mobile apps, contact centers, and third-party ecosystems.

This webinar explores how forward-looking banks are using unified data platforms, AI-driven analytics, and cloud-native technologies to understand customer behavior, anticipate needs, and deliver personalized experiences at scale.

Why You Should Attend

Understand the Foundations of a Unified Customer ViewLearn how to break down data silos and integrate customer data across touchpoints - ensuring consistency, accuracy, and actionable insights.

Deliver Hyper-Personalized Experiences in Real Time See how leading banks are using AI, machine learning, and behavioral analytics to tailor offerings, improve CX, and boost loyalty.

Explore Data-Driven Use Cases That Drive Business Impact From cross-sell and upsell to churn prediction and fraud detection - discover how data is powering smarter decisions across the customer journey.

Gain Insights from Banking & Tech LeadersHear from industry experts on building scalable data architectures, complying with privacy regulations, and modernizing legacy systems for future-ready engagement.

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