IT organizations are constantly evolving—from people to processes to technology. As the technology in your business matures, the complexity often increases. IT Service Management (ITSM) and IT Asset Management (ITAM) are often thought of as two separate disciplines, however, they are very closely related when it comes to IT Management. When ITSM and ITAM are integrated as a unified solution, they offer several benefits that can help IT organizations reduce costs, improve efficiencies, and gain visibility. ITSM supplies a lot of data around asset failure and performance that is quite valuable for asset managers.

To understand how an integrated solution can help organizations improve asset utilization by improving visibility, join us for an interactive webinar, co-created by Symphony Summit AI and Express Computer.

Some of the key topics that will be discussed in the webinar include:

• How to optimize asset utilization by gaining visibility on which asset models perform best, or worst
• How to determine the best asset standards that will help increase the reliability of services over time
• Building an asset catalogue for managing and tracking multiple ITAM Services like allocation, scrap, disposed, deactivate etc, using Service Request Management
• How to optimize asset utilization with complete visibility of allocated assets and tickets analysts raised against those assets
• Optimizing inventory to speed up employee onboarding , asset utilization and service delivery

Speaker :

Jayandharan Sridharan

Sr. Solutions Consultant
Symphony SummitAI

Moderator :

Sudipta Dev

Senior Associate Editor
Express Computer & CRN India
The Indian Express Group